Privacy Policy

Last updated: 9 November 2026

Country Holdings (Pty) Ltd (“we”, “us”) owns and operates Country Deli at Sipiershuis, Field & Fork Country Kitchen and the Country Cottage in Swellendam. We respect your privacy and handle your personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

What we collect

Details you give us when you make a booking or send an enquiry: your name, phone or WhatsApp number, email address, booking date and time, number of guests and any notes (such as dietary needs).
Messages you send us by phone, WhatsApp, email or social media.
Basic technical information when you visit this website, such as your browser type and pages viewed, collected through cookies.

How we use it

To confirm and manage your bookings and orders.
To reply to your questions and requests.
To run and improve our website and services.

We do not sell your personal information, and we only send you marketing if you have asked us to.

Sharing your information

We only share your information when we need to: with our website host and service providers who help us run the website, or where the law requires it. Cottage bookings are made through Airbnb, which handles your information under its own privacy policy.

Third-party sites

Our website links to and shows content from other services, such as Google Maps, Google reviews, Instagram and Airbnb. These services have their own privacy policies, and we are not responsible for how they use your information.

Cookies

Our website uses cookies to work properly and to understand how it is used. You can block or delete cookies in your browser settings, although some parts of the site may then not work as expected.

Keeping your information safe

We take reasonable steps to protect your personal information and keep it only for as long as we need it for the reasons above, or as the law requires.

Your rights

You may ask us what personal information we hold about you, ask us to correct or delete it, or object to us using it. To do so, contact us using the details below. If you are not happy with how we have handled your information, you may lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).

Contact us

Country Holdings (Pty) Ltd
22 Swellengrebel Street, Swellendam
Phone: 072 748 9450

We may update this policy from time to time. The latest version will always be on this page.